Franklin County, PA
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Children & Youth Service
Franklin County, PA
Human Services Building

Welcome to the
Children and Youth Service Webpage

Human Services Building
425 Franklin Farm Ln
Chambersburg, PA 17202

Phone: 717-263-1900
Fax: 717-263-1254
Call Collect calls accepted only during normal business hours

After Hours - Emergency Only - 717-263-1611

Office Hours: Monday - Friday, 8:30 - 4:30
Closed on weekends and all county observed holidays

Program Description

The Franklin County Children and Youth Service (FCCYS) is the local public child welfare agency responsible for assuring the safety and well being of dependent and abused children from birth to age 18 years. Anyone can contact the agency at anytime to make allegations of maltreatment or neglect or to request agency assistance. During normal business hours, there is always a caseworker available to discuss referrals and to initiate Children and Youth response. Emergency services are available after traditional county business hours by contacting the on-call caseworker via County Control. Allegations will be reviewed and an appropriate assessment/intervention plan will be made to assure the child’s safety and to determine what additional services may be needed.

Jurisdiction is limited to incidents that occur in Franklin County or when there is a request for a courtesy service from another child welfare agency. The parent, parent’s paramour, person responsible for the child’s care, or a member of the child’s household must be the person (perpetrator) causing the harm or risk of harm to a child in order for Children and Youth to have jurisdiction in a case. In other situations, the police may have sole jurisdiction. To substantiate child welfare concerns, the agency must be able to determine that the action or non-action of the perpetrator causes an adverse effect on the child’s well-being or safety. Adolescent services address behaviors of teens that place them at risk of harm, in violation of the school code or in conflict with their family

Issues addressed by Children and Youth include:

  • Physical abuse
  • Sexual abuse
  • Emotional abuse
  • Imminent Risk of abuse
  • Neglect
  • Truancy
  • Runaway behavior
  • Incorrigible behavior
  • Parent-Child conflict

The range of services provided by Children and Youth include:

  • Information and referral
  • Courtesy services for other child welfare agencies
  • Screening
  • Mediation and brief intervention
  • Safety and risk assessment
  • Investigation
  • Parent and life skill training
  • In- home protective services
  • Case management and collaboration
  • Family service planning
  • Placement services
  • Reunification planning
  • Permanency planning
  • Adoption

It is always the agency’s first goal to assure the safety of children in their own homes, to work with the family to build strengths and to minimize risk. We employ the least restrictive intervention necessary to assure safety. We attempt to engage extended family and community supports. Our services are confidential and are applied with respect for all parties involved.

Please call if you have concerns for the safety of a child or need assistance.


The mission of the Franklin County Children and Youth Service is to protect children, preserve families, and ensure that every child has a permanent home.