Information Technology Services Department

MISSION STATEMENT To maintain the highest levels of customer service to the employees and citizens of Franklin County by providing for the fast, effective, secure, and friendly delivery of technology services.

Jerry Bennett

Help Desk Specialist

Phone: 717-261-3149

Contact Jerry

Kaden Blair

Telecommunications Specialist

Phone: 717-261-3149

Contact Kaden

Joel Burkholder

Desktop Support Specialist

Phone: 717-261-3149

Contact Joel

Carla Couch

IT Coordinator

Contact Carla

Michael Deckert

Network and Security Administrator

Contact Michael

James Hadley

Application Support Specialist

Contact James

Anthony Merletti

Application Support Specialist

Phone: 717-261-3149

Contact Anthony

Marlies Ries

Application Services Manager

Contact Marlies

Austin Stoler

Application Programmer Analyst I

Contact Austin

Rusty Waltz

Systems Administrator

Phone: 717-261-3149

Contact Rusty

Zachary West

Desktop Support Specialist

Contact Zachary

Noll Wilt

IT Director

Phone: 717-261-3149

Contact Noll

The Franklin County Information Technology Services Department (ITSD) provides technology support for all county operations. The Geographic Information Systems (GIS)  fall under the leadership of the ITSD. 

Support is provided via a Community of Practice (CoP) division of labor. Each Community of Practice is a grouping of similarly functioned departments within the county. Currently there are three CoPs: General Government, Health and Human Services, and Judicial/Public Safety.


Franklin & Adams County Broadband Survey

Residential Survey (English)

Residential Survey (español)

Business Survey

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Administration Building
272 North Second St
Chambersburg, PA 17201
Office hours: 8:00am - 4:30pm
Closed on weekends and all county observed holidays.
Help Desk:
(717) 261-3149